This information is in addition to the General Connection Problems, Firewall and Router Issues, and General Roblox Studio Issues help articles.
As a preliminary measure, please make sure to update Roblox at least once a week. If this has to be done by a school administrator, we encourage you to schedule that to take place weekly.
Setting up Domains and Ports
For connecting to the application you need to allow access to the following URLs:
HTTP and HTTPS for these domains
www.roblox.com
api.roblox.com
clientsettings.api.roblox.com
versioncompatibility.api.roblox.com
chat.roblox.com
chatsite.roblox.com
assetgame.roblox.com
setup.roblox.com
setup.rbxcdn.com
cdn.arkoselabs.com
roblox-api.arkoselabs.com
js.rbxcdn.com
static.rbxcdn.com
captcha.roblox.com
Note: The experience launch (clicking the Play button) currently does not support proxies, so please also allow: assetgame.roblox.com
Once the experience launches, it uses UDP ports 49152 - 65535. The IP ranges can be diverse and specific information may not be able to be provided in order to allow individual IPs.
Common Issues
Errors Logging into Roblox Studio
When logging into Roblox Studio, you may get an error message saying something like: "Too many logins were attempted from this network. You must log in through a web browser".
To login into Roblox Studio, you will need to open a web browser and log into your accounts there. This adds an extra layer of security to prevent account cracking. Our engineers are currently working on improving the login so users will only need to do this process through Roblox Studio and not a web browser.
Additional Help