Skip to main content
Top

PlayStation FAQ

Is Roblox available on PlayStation?

The Roblox app is available on the PlayStation console. PlayStation owners can install the Roblox app and enjoy experiences together with Roblox users from Xbox, iOS, Android, desktop, and Meta Quest.

Note: Roblox supports PlayStation 4 and PlayStation 5. Roblox on PlayStation is rated “T for Teen” which is recommended for users 13 and older.

For more information on age ratings and parental controls, see here.

 

How do I access Roblox on PlayStation?

You will need a PlayStation 4 or PlayStation 5 console.

To install Roblox, follow these steps:

    1. Go to the PlayStation Store on your PlayStation console or online here
    2. Browse or use the search icon to find Roblox
    3. To download Roblox, select the Roblox icon > Add to Library and follow the on-screen instructions
    4. Start Roblox on your PlayStation by selecting Game Library from your “Games” home
    5. Sign in to your existing Roblox account using the Quick Login option on your computer or phone

Note: Child accounts can only make purchases if spending limits have been set by the family manager. Child accounts can only purchase content with suitable age ratings.

 

How do I use the PlayStation controllers while in a Roblox experience?

There are many different experiences you can enjoy in Roblox. Each experience within Roblox on PlayStation will have slightly different rules, controls, and experience mechanics. For most experiences, the general controls will be the same as shown below.

PS Controller Button Mapping.png

Note: This controller map can be accessed at any time in-experience by clicking the ‘Options’ button on the PlayStation controller to open the Roblox menu. Press the right bumper (R1) to view the ‘Help’ tab. Press the left bumper (L1) to view other tabs.

With the launch of any new platform, such as PlayStation, users may notice buttons for other consoles/platforms on PlayStation as Roblox developers update their experiences to include the PlayStation button mapping, user interface updating, or others.

 

How does linking Roblox accounts to PlayStation Network accounts work?

When linking Roblox accounts to a PlayStation Network account, there are rules to keep in mind:

    • Only one Roblox account can be actively linked to a PlayStation Network account at any given time
      • If you want to link a new Roblox account to a PlayStation Network account, you will need to unlink the old Roblox account first
    • When you link a Roblox account to a PlayStation Network account, that Roblox account cannot be linked to another PlayStation Network account until 90 days after the first time you linked the Roblox account to the original PlayStation Network account
      • You will still be able to link and relink the Roblox account to the original PlayStation Network account before it’s been 90 days

 

What Roblox experiences are available on PlayStation?

Any experience that has been published for console users will be available on PlayStation.

 

How does Cross-Platform Play work for Roblox on PlayStation?

Cross-Platform Play (crossplay) can be enabled and disabled from your Roblox settings on PlayStation.

To adjust cross-platform play settings, follow these steps:

    1. Log into Roblox on PlayStation
    2. Go to your Settings page by clicking the More icon in the top right corner
    3. Click Settings
    4. Under PlayStation Network Settings, click Cross-Platform Play

Enabling Cross-Platform Play will allow you to play with friends and other Roblox users across different platforms where Roblox is available. Disabling Cross-Platform Play will limit your Roblox experience to PlayStation users only.

 

Can I buy Robux on a PlayStation device?

Yes, buying Robux is available using your PlayStation.

    1. Log into Roblox on PlayStation
    2. Click the gold Robux icon located in the top right corner
      • This is found between the Settings and More icons

You will have the option to purchase different Robux packages. Robux can be bought using a variety of payment methods available on the PlayStation Store.

If you have an existing Robux balance on your Roblox account, you can also use this balance on your PlayStation.

 

How do I redeem a Roblox gift card on PlayStation?

Roblox gift cards cannot be redeemed on PlayStation at this time. You will need to use a computer browser to redeem Roblox gift cards. See our help article here: How to Redeem and Spend Your Gift Card.

 

How can I request a refund on Robux purchased on PlayStation?

Roblox is unable to refund purchases made through PlayStation. Refunds on purchases made on PlayStation are subject to PlayStation’s refund policy. Check here for more information on PlayStation’s refund policy.

 

Are there safety tools available to Roblox users on PlayStation?

Yes, Roblox users on PlayStation have the ability to block and report abuse. See below for more details.

 

Blocking another user

You can block another user in an experience to prevent them from engaging with you in voice or text chat. See our help article here: How to Block Another User.

 

Report Abuse

If another user is violating the Terms of Use or Community Standards, use the Report Abuse feature to file a report with our moderation team. Please see our help article here: How to Report Rule Violations.

For more information, please visit our Help FAQ on Safety.

 

Additional Help

Terms of Use

Community Standards

Related articles