If you notice charges on your credit card or PayPal bill that you did not authorize, please contact Customer Service. Make sure to provide the following information when you write in:
- A list of the charges by date and amount
- Billing Name
- Last four digits of the card used or the PayPal account email address
- Roblox username (if known)
The charges will be investigated by the Billing Department. Please contact Roblox before disputing any charges with your credit card lender or bank, as we will do our best to work with you.
The products available for sale on Roblox are memberships and currency to use on the website. For more information on our products, please see the links at the bottom of this article.
Note: Users should always make sure they have permission from the account holder (their parent, adult friend, or relative) before making any purchase!