Why Didn't I Get My Signing Bonus?

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The Signing Bonus is a way of saying "Thank you for joining Builders Club!". The Signing Bonus is only received the first time an account upgrades to any Builders Club membership.  Any subsequent upgrades or downgrades will not receive the Signing Bonus.  If your account already had a Builders Club membership, you will not receive a Signing Bonus.

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For more information on matters related to billing, including all of our purchasing options and related benefits, please see the following pages: