I Have a New Message That Won't Go Away

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If your inbox shows that you have new messages, but all of your messages have been read, please try the following:

  • Try refreshing the page, which will fix the problem if you have (or have had) more than one browser window open. 
  • Delete all of your system messages.   
  • Make sure you do not have unread archived messages.  These unread messages will still affect your inbox total.

Note:  System messages are messages from the Roblox system. These include notifications that your friend request has been accepted, that your Builders Club has expired, etc.

More Information

For more information related to technical issues, please see the following pages: