At this time there is not a way to get Robux back once you have made a purchase in the Catalog. Deleting an item will not return the currency to you.
Test it Out First
We strongly recommend you take advantage of the various Roblox games that allow you to test items. You can use these to determine if you like an item before making a purchase. You can locate one of these test places by doing the following:
- Type the word Catalog into the search-bar at the top of the site
- Choose to search in Games
- Select a catalog game from the generated list
Be sure to follow the instructions outlined for the specific game on how its functions work. Each game is different and generally comes with directions in the description.
As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button. We know how exciting it can be to get something new but it is always important to check and make sure that this particular item is what you really want.
There's Something Wrong With my Item!
If you are having an issue with a Roblox item that you have purchased, please contact Customer Service. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.