Why verify?
"Verification Required" is part of an overall effort to help protect both you and the communities on Roblox. Here are a few benefits to adding your email or phone number.
- Easier account recovery like the Reset Password feature so that you don't lose access to your experiences, Roblox limiteds and more.
- Keeping your account secure like the 2-Step Verification feature to make sure no one else can login to your account, even if they know your password.
- Your account will also get the bonus of the Verified, Bonafide, Plaidafied hat!
How to verify
Verify by Email Address
- Log into your account.
- If you can't log in, try these steps for recovering your password.
- Go to account Settings.
- Web Browser: Find the gear-icon located at the upper-right corner of the site.
- Mobile Apps: Find the three dots icon for More.
- Select the Account Info tab.
- Select the Add Email button.
- An email will be sent to your email address.
- Find that email in your inbox, and follow the instructions in the email.
Verify by Phone Number
- Log into your account.
- If you can't log in, try these steps for recovering your password.
- Go to account Settings.
- Web Browser: Find the gear-icon located at the upper-right corner of the site.
- Mobile Apps: Find the three dots icon for More.
- Select the Account Info tab.
- Select the Add Phone button.
- Enter your phone number.
- A one-time Roblox security code will be sent to your phone.
- Enter the one-time Roblox security code and your phone number will be verified.
Not receiving the verification email?
If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add email_validate@roblox.com to your address book/contact list and try again.
Adding Security
Make sure that you have enabled 2-Step Verification (2SV) as an added security measure to keep others out of your account. See our Add 2-Step Verification to Your Account for information on how to enable it.