Xbox One App: FAQs


Roblox is available for free on Xbox One: Download now for free!

When will Roblox (Xbox One) be available in my country?

  • Roblox (Xbox One) is available in over 20 countries! United States, Canada, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Hungary, Ireland, Israel, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, Turkey. Make sure to keep an eye on our Roblox Blog for future updates.

When will more games be available?

  • Looking for more games? Well now, all of Roblox games are now available to play as long as the Developer has enabled the game to be played on a console. Check out this Blog Article for the latest information on console enabled games.

I'm having trouble logging into my Roblox account through Xbox

  • To connect your Roblox account to your Xbox account, you will need to know your correct user name and password.  The Facebook connect feature is not available through Xbox.  Click this link for information about Resetting Your Password.

To disconnect your Roblox and Xbox accounts, while on the Home screen, press the "X" button to access the Settings menu and then select Account. On this page, select "UNLINK [YOUR GAMERTAG]"

Alternatively, you can click here, go to the Security tab and under Xbox, click the "Disconnect" button.

Will Roblox be available on other platforms such as PS4, Wii, etc.?

  • Although we don't have any further details at this time, we'd love to see Roblox on multiple platforms in the future.  Keep an eye on the Roblox Blog for future updates about where Roblox might be available next.

I'm having trouble linking my Roblox account

  • Roblox is available for ages 10 and up on Xbox One
  • Make sure your Xbox age settings match those of your Roblox account.  Younger players should ask their parents for assistance

I'm having trouble playing games

  • Try closing and restarting the app
  • Try uninstalling and reinstalling the app

Note: All Roblox data is saved on a cloud server so nothing is lost

Can I play with my friends online from their PC, Mac or Phone/Tablet?

  • At this time, if you are currently on Xbox, you can only play with your friends that are also currently on Xbox.  However, you can also use your Roblox account to play on a PC, Mac or Mobile device.

Are other Roblox website features like friends, chat, groups, forums, etc. available on Xbox?

  • No, these features are not available at this time, but you can still access them from your PC, Mac or Mobile device.  Games and avatar customization are the features currently available on Roblox.
  • You can view your online Xbox friends from the FRIENDS tab in Xbox and create a party to play with them.

Are VIP Servers available to create and/or play on Xbox One?

  • No, this feature is not available at this time, but much like the features above, you can still access them from your PC, Mac or Mobile devices.

I have an idea or suggestion for Roblox (Xbox One) or Roblox in general, how can I tell you about it?

Is Builders Club available on Xbox?

What do I do if there's an unauthorized charge on my Xbox/Microsoft account?

  • Making a purchase without the account holder's permission is a violation of the Terms of Service and may result in an account being permanently closed.  As Microsoft is its own payment processor, please contact their support for further information or refund assistance with unauthorized charges.
  • Please see this article for more information about preventing unauthorized purchases: Preventing Unauthorized Purchases on Xbox One

How do I allow access for my child if their Xbox Live account is attached to a Xbox Live Family Account?

  • For information on how to apply the appropriate permissions, click here.

Additional Roblox (Xbox One) Help Articles: