We’ve made a series of important changes to parental controls, which you can read about in our Newsroom.
About Roblox accounts with parent privileges
We’ve updated the way parents manage their child’s experience on Roblox by introducing Roblox accounts with parent privileges. After linking an account to their child’s, parents can now view and update parental controls for their child all from their own device. Parents also get access to insights about their child’s Roblox usage, such as their daily screen time and on-platform friends.
Updated content maturity settings
We’ve now begun labeling experiences based on the type of content users can expect in an experience, rather than by age. Experience Guidelines have been renamed Content Labels, and parents are able to set limits on the type of content accessible to their child through the content maturity setting in parental controls.
New default settings for users under the age of 13 and updates to chat
As part of Roblox’s commitment to safety, we also updated certain default settings for our youngest users. Users under the age of 13 now need parent permission to access certain chat features in experiences, and are no longer able to use Roblox Chat to communicate with others on Roblox outside of experiences. Users under the age of 9 also need parent permission to access experiences with content maturity “Moderate,” which may contain things like moderate violence or moderate crude humor.
Children’s settings will be updated when they reach certain ages, if they and their parents haven’t previously made changes to them. Both parents and children will be notified of these updates in advance.
Next steps
In light of these changes, parents are no longer able to set a parent PIN, use Account Restrictions, or receive account-related notifications to their parental email. To continue receiving notifications about their child’s account related to spending or other important activity, parents need to set up a Roblox account with parent privileges and link to their child’s account.
Existing parental emails on child accounts will continue to be used for account recovery. For users under 13, any settings previously set using a parent PIN have not changed, but parents need an account with parent privileges to make updates going forward.
As always, if users are interested in an added layer of security on their account, you can set up 2-factor authentication.
Since day one, Roblox has been committed to building safety features and tools into the design of our products. We will continue to explore different ways to update our parental controls to make them even more useful for parents.