Gift Card Credit can only be used in a browser - it can't be used in the Roblox apps.
Where is my Gift Card credit balance?
After redeeming a gift card, the credit balance can generally be seen on purchasing pages. An account's credit balance will not be visible on all pages.
Steps to check if you received your gift card credit
- Make sure you're logged into the account where the gift card was redeemed, in a browser.
- Navigate to the Gift Card redemption page or the Billing Settings page.
- On the Gift Card redemption page, Your Credit Balance will appear under the Redeem button.
- On the Billing Settings page, your Current Balance is shown under Roblox credit.
- If you don't see the credit balance, then it means that the account currently has no Roblox Gift Card Credit redeemed onto it.