Where do I find my code for the virtual item?
- For Jazwares action figures: The code is found on the front of the package on a token or on a code card stuck to the inside of the plastic packaging. Check out the Jazwares video on where to find the virtual item code.
- For Nerf blasters and Monopoly: The code is found in the package on the code card insert.
- Examples of what the code card inserts look like:
- Examples of what the code card inserts look like:
- For all other virtual item codes (e.g. Prime Gaming, Verizon, etc.), go to the redemption instructions below.
How do I redeem my code for the virtual item?
Note: If you have a digital code, skip to step 2.
- If your code is covered, gently scratch off the covering.
- Make sure that you're logged into your Roblox account on which you want to redeem the code.
- Go to the Toy Code Redemption Page.
- Enter your code in the Enter Code box.
- Click the Redeem button.
- Check out your awesome new item in your account's Inventory. Make sure you check the correct Inventory category (e.g. hat, backpack, head, accessories, etc.).
Note: A virtual item code can only be redeemed to an individual’s account once. If you have a code for a virtual item that your account already owns, you can share the code with another user. These items cannot be traded or sold.
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