How to Unblock a User

Follow these steps if you accidentally blocked a friend or just need to remove someone from your block list:

1. Login to your account
2. Go to account settings
   
   • Browser - the gear-icon located at the upper-right corner of the site
   • Mobile Apps - the three dots icon for More
3. Select the Privacy tab
4. Show Blocked users at the bottom of the screen
5. Select Unblock next to the player name
6. Select Save

Unblocking Doesn't Work!

This is caused by having the Account PIN feature enabled on your account. You will need to follow these steps before you can unblock someone.

1. Login to your account
2. Go to account settings
   
   • Browser - the gear-icon located at the upper-right corner of the site
   • Mobile Apps - the three dots icon for More
3. Select the Security tab
4. Disable the Account PIN feature (Your parent may need to help)
5. Select the Privacy tab
6. Show Blocked users at the bottom of the screen
7. Select Unblock next to the player name
8. Select Save
9. Go back to the Security tab and re-enable the Account PIN feature