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Spend Notifications Controls

Spend Notification settings give parents/guardians increased control and visibility over their children’s spending on a Roblox account by sending emails to the verified parent/guardian email address on an under 13 user’s account or under 18 user's account in Korea. It allows parents/guardians to customize the spend notification frequency in a secure way.

 

What happens when Spend Notifications are enabled?

Parents/guardians can set spend notifications to send an email when spend levels are exceedingly high in a given calendar month or send an email on all amounts spent. They can also choose to not receive any notifications.

Note: Spend settings controls and future changes will require both a parental/guardian email address and a parent PIN on the user account for increased security.

 

How do I enable this feature?

  1. Login to your account.
    If you don't remember your password, you will need to reset it by following the info in I Forgot My Password.
  2. Go to account settings by selecting the gear icon located at the upper-right corner of the site.
  3. Select the Parental Controls tab.
    • The parental/guardian email must be verified and a parent PIN must be enabled on the account.
  4. Toggle the setting on or off.
  5. When the setting is toggled on, you can select a frequency setting from the drop-down (Default or Send all notifications)
    • If Default is selected:
      • By default parents/guardians will get an email notification when the user approaches an exceedingly high amount for the calendar month. If notifications are turned off then no email will be sent.
    • If Send all notifications is selected:
      • Email notification is sent to the verified email address on the account for groups of transactions.

Note: When selecting the default option parents/guardians will only receive email notifications when spend levels are exceedingly high in a given calendar month. Users will get a popup message informing them that they have reached their monthly spending limit.

 

Read the Spend Notification Controls FAQ for any additional information.

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