Spend Notification settings give parents/guardians increased control and visibility over their children’s spending on a Roblox account by sending emails to the verified parent/guardian email address on an under 13 user’s account or under 18 user's account in Korea. It allows parents/guardians to customize the spend notification frequency in a secure way.
What happens when Spend Notifications are enabled?
Parents/guardians can set spend notifications to send an email when spend levels are exceedingly high in a given calendar month or send an email on all amounts spent. They can also choose to not receive any notifications.
Note: Spend settings controls and future changes will require both a parental/guardian email address and a parent PIN on the user account for increased security.
How do I enable this feature?
- Login to your account.
If you don't remember your password, you will need to reset it by following the info in I Forgot My Password. - Go to account settings by selecting the gear icon located at the upper-right corner of the site.
- Select the Parental Controls tab.
- The parental/guardian email must be verified and a parent PIN must be enabled on the account.
- Toggle the setting on or off.
- When the setting is toggled on, you can select a frequency setting from the drop-down (Default or Send all notifications)
- If Default is selected:
- By default parents/guardians will get an email notification when the user approaches an exceedingly high amount for the calendar month. If notifications are turned off then no email will be sent.
- If Send all notifications is selected:
- Email notification is sent to the verified email address on the account for groups of transactions.
- If Default is selected:
Note: When selecting the default option parents/guardians will only receive email notifications when spend levels are exceedingly high in a given calendar month. Users will get a popup message informing them that they have reached their monthly spending limit.
Read the Spend Notification Controls FAQ for any additional information.