Why are you receiving this notice?
This facial media capture privacy notice explains how Roblox collects, uses, shares, retains, and destroys (collectively, “processes”) images or videos from you, which may include Biometric Data, when you use our services. “Biometric Data” includes: (i) “Biometric Identifiers,” which are data generated by measurements of your biological characteristics that are used to uniquely identify you, such as your retina or iris scan, fingerprint, voiceprint, or a scan of your hand or face geometry; and (ii) “Biometric Information,” which is information based on a Biometric Identifier that can be used to identify you.
Please review this notice carefully. By using the Roblox identity verification process and other features involving the collection of your facial features, you consent to the collection, use, sharing, and retention of your Biometric Data as described in this notice.
What type of Biometric Data do we process?
- Face geometry and similar face scans
How do we process Biometric Data?
- We use a service provider, Persona, to assist with our identity verification process.
- For identity verification, Persona captures a photo of your ID and a selfie. Persona then reviews the face geometry extracted from your ID and selfie, and analyzes the age of your face to compare it to the date of birth from your ID. This is done to securely verify your identity, including your age, as well as to detect fraud.
- Limited Roblox personnel may access the photo of your ID and selfie stored by Persona for compliance purposes.
- For users in Europe, processing for the purpose of verifying your identity takes place under Art. 9 sec. 2 lit. a GDPR.
How long do we retain your Biometric Data?
- Roblox does not receive a copy of, or have access to, your Biometric Data.
- Our service provider, Persona, will respectively delete your Biometric Data within 30 days after collection, unless required by law (such as a warrant or subpoena) to keep your Biometric Data for a longer period.
What happens to your Biometric Data at the end of the retention period?
- Our service provider, Persona, permanently erases your Biometric Data at the end of the retention period described above such that it cannot be recovered or reconstructed.
Other Facial Media Processing
Roblox may collect other facial media like images or videos, which are used for safety, assurance, or feature-specific purposes like those described in the Roblox Facial Animation Privacy Notice and related purposes. Roblox does not use such facial media to identify you personally. Nevertheless, depending on your location, applicable laws might define this data as a Biometric Identifier or Biometric Information.
By engaging with the safety, assurance, or other features and services described below, you consent to the practices described in this notice.
What types of other facial media do we process?
- Roblox may collect and process images or videos submitted by a user when prompted for safety or assurance purposes, or when you submit images or videos when using additional features.
How do we process other facial media?
- Roblox or its service provider(s) may collect an image or video of you for safety or assurance purposes. Roblox does not use images or videos collected for these purposes to identify you. Processing of images or video by Roblox may occur on your device and in those cases, Roblox does not receive the images or video.
- Roblox may also collect images or videos of you if you choose to engage with a feature that enables you to do so.
How long do we retain other facial media collected under this privacy notice?
- If Roblox or its service providers collect and store your images or video for the purposes described above, Roblox retains the images or video for a short time in order to achieve the limited purposes of their collection and processing.
Additional Privacy Disclosures and Your Rights
For more information about how we process your personal information, as well as your rights and choices concerning our data practices, please review our Privacy Policy available at https://www.roblox.com/info/privacy. For more information about Persona’s data practices, please review Persona’s Privacy Policy available at https://withpersona.com/legal/privacy-policy.
Effective Date: June 30 2025