If there is suspicious activity in your Roblox account or we detect that your password might be stolen from other services*, we may ask you to change your password. By changing your password, you help make sure that only you can use your account.
Help secure your account immediately
- Sign into your account.
- You will be asked to change your password. Click Change Password on the banner and you will be prompted to enter your current and new password.
If there is a PIN on the account, it must be entered when asked.
- Create a new strong password that you don’t use for any other services and is different from ones you have used before.
- Consider using a password manager to generate strong and unique passwords, so that you don’t have to remember it.
Secure your account more with 2-step verification
2-Step verification makes it so that no one else can login to the account even if they know the password. When you log in from a new device, Roblox will send you a code, and you can only log in if you have that code. Check out the Add 2-Step Verification to Your Account help article for more information.
*Your password might be stolen from other services through third-party data breaches, if you use the same password across different websites. To protect your account, create a unique password only for Roblox.
I Forgot My Password help article