Billing

General Billing

• Unauthorized Charges & Refund Requests
• Where is the item I just bought with money?
• Which payment methods can I use?
• What currencies does Roblox accept?
• How to find your purchase receipts

Robux

• Where are my Robux?
• Free Robux or Membership Generators
• Ways to Get Robux
• Where is my Robux stipend?
• Message Received: Robux Removed from my Account

Gift Cards

• How to Redeem Gift Cards
• Where is my Gift Card Credit?
• Where is my Gift Card Exclusive item?
• Using Gift Card Credit
• Gift Cards - Common Questions
• Where can I find Roblox Gift Cards?

Membership

• Cancel Recurring Membership
• Canceling a Mobile Membership
• Where is my membership?
• Can I buy just one month of Membership?
• Premium Membership
• Can I transfer my Membership to another Roblox account?

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Payments

• Credit Card Declined or Pending Charges
• Xsolla verification charges (micro-transactions)
• Prepaid Credit Card Errors
• iTunes, Google Play and Amazon Payments
• Apple Store and iTunes - Enabling and Disabling Purchases
• How do I update my credit card info?

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Xbox One

• Xbox One App: Buying Robux
• Xbox One App: Using Robux
• Xbox One App: Are Memberships Available?