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  1. Roblox Support
  2. Billing and Gift Cards

Billing and Gift Cards

I have membership, Robux, Gift Card, or payment questions

General Billing

  • Unauthorized Charges & Refund Requests
  • Where is the item I just bought with money?
  • Which payment methods can I use?
  • What currencies does Roblox accept?
  • How to find your purchase receipts
  • Where Can I Find Roblox Gift Cards?

Robux

  • Where are my Robux?
  • Free Robux or Membership Generators
  • Ways to Get Robux
  • Message Received: Robux Removed from my Account

Gift Cards

  • How to Redeem and Spend Your Gift Card
  • Where is my Gift Card Credit?
  • Where is my Gift Card Exclusive item?
  • Using Gift Card Credit
  • Gift Cards - Common Questions

Membership

  • Cancel Recurring Membership
  • Canceling a Mobile Membership
  • Where is my membership?
  • Can I buy just one month of Membership?
  • Premium Membership
  • Can I transfer my Membership to another Roblox account?
See all 9 articles

Payments

  • Adding and Updating Payment Information
  • Credit Card Declined or Pending Charges
  • Xsolla verification charges (micro-transactions)
  • Prepaid Credit Card Errors
  • iTunes, Google Play and Amazon Payments
  • Apple Store and iTunes - Enabling and Disabling Purchases
See all 8 articles

Xbox One

  • Xbox One App: Buying Robux
  • Xbox One App: Using Robux
  • Xbox One App: Are Memberships Available?
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