Roles are the best way to organize your community and empower your members with special privileges. Every member starts with a "Base Member" role, but as a community owner, you can create custom roles, like Admin, to help you manage and grow your space.
Understanding the "Base Member" role
Every community automatically includes a Base Member role. This is the starting point for everyone who joins.
- Every member is assigned this role by default.
- This role cannot be deleted.
- You can edit its permissions to decide what every member is allowed to do by default
How to assign roles to members
A group member will always have at least one role (base member), and they can be given additional community roles. To change a member's role, you must be the community owner or have a role with the correct permissions.
- Go to the Communities tab in the left menu
- Select your community
- Click the three dots menu (...) and select Configure Community
- Click Members in the sidebar
- Find a user and use the dropdown menu next to their name to change their role
Note on permissions: A member’s abilities are the total of all permissions from every role they hold. If a member has permission to "Manage Lower-Ranked Member Ranks," they can only modify users whose highest role is ranked lower than their own.
Creating and deleting roles
Community owners can create new roles for free.
To create a new role:
- Go to the Communities tab in the left menu
- Select your community
- Click the three dots menu (...) and select Configure Community
- Click Roles in the left column, then click Create Role
- Enter a Name, Description, and Rank for the new role
- Each role needs a unique name
- Each role needs a unique rank number from 1-254
- Special characters may cause community ranks to not update properly
This will create a new role with the default permissions. To edit these permissions and see what each one does, see the following Editing a Role and Its Permissions section.
To delete a role:
Click the red X next to the role in the Roles tab.
- Note: You cannot delete the Base Member role at Rank 1. It is automatically created for each community.
- Note: If the X is gray, you must move all members out of that role before you can delete it.
Editing a role and permissions
Community owners can edit roles and their permissions from within the Roles tab of the Configure Community page. If a member has multiple roles, they have the combined permissions of all of their roles.
When editing a role, you can toggle the following permissions:
| Category | Permission | What it does |
| Posts | View Community Wall | See discussions on the wall |
| Post on Community Wall | Join conversations on the wall | |
| Delete Community Wall Posts | Remove posts made by other members | |
| View Community Shout | See the community status (Shout) | |
| Post Community Shout | Update the community status (Shout) | |
| Members | Manage Lower-Ranked Member Ranks | Assign/unassign roles to lower-ranked members |
| Accept Join Requests | Approve or deny new members (if the community is currently set to require manual approval) | |
| Ban or Kick Lower-Ranked Members | Ban or remove lower-ranked members from the community | |
| Assets | Spend Community Funds | Use community money for certain community actions |
| Create Community Items |
Make community clothing For more information, see Community Clothing, Revenue Management, and Payouts. |
|
| Configure Community Items |
Edit existing community clothing For more information, see Community Clothing, Revenue Management, and Payouts. |
|
| Create and Edit Community Experiences | Create and edit experiences owned by the community | |
| Miscellaneous | Manage Allies and Enemies | Declare or remove community allies and enemies |
| View Audit Log |
View a history of all community activity For more information on this feature, see Viewing Your Community's Activity (Community Audit Log). |