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Safety Features: Chat, Privacy & Filtering

The Roblox Community is made up of players and developers of all ages. We work hard to create a safe and fun environment for all of our community. To aid in this, we provide our players and their parents with numerous controls and safety features.

 

Chat & Privacy

All chat on Roblox is filtered to prevent inappropriate content and personally identifiable information from being visible on the site. Players have different safety settings and experiences based on their age.

Players age 12 and younger have their posts and chats filtered both for inappropriate content and to prevent personal information from being posted. Players age 13 and older have the ability to say more words and phrases than younger players. This filtering system covers all areas of communication on Roblox, public and private.

The account's age group is displayed in the upper-right corner of the browser as either 13+ or <13. This is also displayed while in experiences. An account's age group is not displayed to other players.

Account owners have the ability to limit or disable who can chat with them, both in-app or in-experience, who can send them messages, and who can follow them into experiences or invite them to private servers.

Learn how to review and edit your child's Chat & Privacy settings. 

 

Blocking Users & Reporting Abuse

You can block other users that may be harassing, bullying, or spamming your child. For more information on this feature, read How to Block Another User.

We also provide the ability to Report Abuse from everywhere in the apps and experiences. To learn more about reporting violations to our moderation team, check out How to Report Rule Violations.

 

How can I see what my child is doing on Roblox?

Roblox has several ways to monitor account activity. While logged in, you can view the following histories from their related sections:

  • Direct and small group chat (Chat feature found in the lower right corner of the apps). There you can see individual chat histories. This feature is limited to Friends, and Friends of Friends.
  • Private message history (Messages)
  • Friends and Followers (Friends)
  • Virtual item purchase and trade history (My Transactions, browser only)
  • Creations such as experiences, items, sounds, ads...etc (Create, browser only)
  • Recently played experiences (Home, Keep Playing or My Recent)

 

Additional Security 

  • Account Restrictions
    This feature allows parents to limit the types of experiences the child can play, and the account's ability to chat. Enabling Account Restrictions will lock an account's Contact Settings so that no one can send messages, chat in-app or in-experience with the child. Account Restrictions will also limit play to experiences that are on a pre-approved list that has been verified by Roblox.
  • Parent PIN
    Parents have the option to add a four-digit PIN to lock the account settings. Once a PIN is added, it will be needed to make any changes to the account settings. This feature protects your password, email address, and privacy settings.
  • 2-Step Verification
    This feature makes it so no one else can login to the account even if they know the password. When your child logs in from a new device Roblox will send you a code via email. The player can not log in without that code. Since only you have access to your email account, only you will be able to get the security code.

Learn more about how we keep kids safe and our parental controls with our Parents Guide.

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