Why does this happen?
Error Code 267 indicates your account has been banned by the experience creator for violating Roblox Community Standards within their experience.
This ban is not issued by Roblox. You can still access other experiences and features on the platform.
Please note: Roblox Support is unable to remove bans issued directly by experience creators or contact them for you.
Next steps
If you encounter this error in a specific experience, contact the experience creator directly for assistance.
You can often reach them by:
- Sending a message or chatting on Roblox.
- Posting on their community wall, if available.
- Using any social media links they might share on their profile, community, or the experience details page.
Please note: Roblox Creators cannot provide Robux or monetary refunds for purchases made on the Roblox platform.