Age Appropriate Design Code FAQs

Roblox goes above and beyond to foster an environment where people of any age can create, play, learn, and imagine safely. We’ve kept children’s privacy and safety top-of-mind when designing our platform, especially through the implementation of advanced text filters that block inappropriate language or other unsafe content. Specifically, this text filter will automatically block swear words, personally-identifiable information (like an address or phone number), words associated with bullying and harassment, and any unrecognized text.

For example, if a child tries to share their address, our chat filter will prevent the message from sending. The child will see their blocked message show up as a series of “hash” marks (####) and receive a warning that their message was not sent. The other user(s) will never know that the child attempted to send a message. We further restrict access to social media links for young children, as well as mobile notifications (pop-ups).

If your child is under 13, we make it extremely difficult for strangers on Roblox to contact them. You can further restrict your child’s ability to chat with others on Roblox by doing the following:

1. Click the gear icon to navigate to “Settings”
2. Select the “Privacy” tab
3. Select “Off” under “Contact Settings”

Here’s what the different options for controlling contact with your child on Roblox mean:

• “Who can message me” controls who can send a message to your child’s “Messages” Inbox.
• “Who can chat with me in-app” controls who can send your child a chat message when they’re using the Roblox app or website. This setting also controls whether a user can post on Group walls.
• “Who can chat with me” controls which users can chat with your child in real time when they’re in an experience.

If you have set up a parental code on your child’s Roblox account, these chat settings cannot be changed without that code. Note: while it is possible to turn off in-game chat, doing so may make Roblox less enjoyable, since many of our games are built around the ability to chat with fellow Robloxians.

If your child has a Roblox account, you can set up a parental code that needs to be entered before that account’s privacy settings can be changed. Follow the instructions below to create a parental code:

1. Click the gear icon to navigate to “Settings”
2. Select the “Security” tab
3. Click on the tab next to “Account PIN is currently disabled”
   
4. If you have not yet done so, enter in and verify your email address.
   
5. Once you have followed the instructions to verify your email address, return to this page and click on the tab next to “Account PIN is currently disabled.” You will then be prompted to create a 4-digit PIN.
   
6. Your parental code is complete once you’ve entered your PIN and clicked “Add.” Your PIN will now be required before any account settings can be changed.
   
   

You can find Roblox’s Privacy Policy here. It is also linked at the bottom of all pages on roblox.com.

Roblox might collect information from you in the following instances:

• If you apply for a job at Roblox via our corporate website
• When you sign up for a Roblox account
• When you choose to engage with the Roblox platform (i.e., make a purchase on Roblox) or send chat messages

For more details about what kind of information Roblox might collect in the instances above, visit sections 3, 4, and 5 of our Privacy Policy.

In general, Roblox will honor the privacy rights offered in your jurisdiction.

If you are located within the European Economic Area (EEA), or if you live in Brazil, Iceland, Norway, Switzerland, or in some of the states within the United States, we provide the following privacy protections:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure/to be forgotten
• Right to restrict processing
• Right to data portability
• Right to object
• Rights in relation to automated decision making and profiling

If you live in one of the countries mentioned above, visit section 15 of our Privacy Policy for more information.

To exercise your privacy rights, follow the steps below:

1. Visit the Roblox Support page
2. Click the dropdown menu under “Type of help category”
3. Select “Data Privacy Requests”
4. Select the subcategory you’re interested in (i.e., “Right to be Forgotten”)
5. Click “Submit”

Go here for more information on Roblox’s Privacy Policy.