Table of Contents
What is DevEx?/General Requirements
- What is the Developer Exchange (DevEx) program?
The Developer Exchange Program (also known as DevEx) allows you to earn money by creating awesome games on Roblox. The DevEx program is based on the services that you provide on the Roblox platform.
- What are the requirements?
The DevEx requirements are outlined as follows:
- Member of Roblox Premium
- Verified Email Address
- Valid DevEx Portal Account (First Time DevEx participants will be invited to create a DevEx portal account after the DevEx request form has been submitted)
- 13 years of age or older
- How do I submit a DevEx request for review?
Follow these steps to get to the Developer Exchange Cashout Page:
- Login to your Roblox account
- Select Create located at the top of the page
- Select Developer Exchange
Once you meet the basic requirements (Roblox Premium, minimum of 100k in your account, 13 years of age or older, etc) you will be able to see the Cash Out button on your account.
To initiate a Cash Out request, click the "Cash Out" button (as shown above) and enter all requested information (i.e. full name and email address along with other information as shown below). Once done, select from the available payout (exchange rate) options, signify your continued agreement to the Terms and Conditions by clicking the associated check-box, and again click the "Cash Out" button. We will then review the request.
Please note, we do require that the Roblox account owner is the one who submits and completes the DevEx request. Please do not complete your DevEx request with the information of someone other than the account holder.
I am a first-time user, what happens after submitting a DevEx request?
After your DevEx request has been submitted, your DevEx request will be reviewed by the DevEx team. Please allow around 2 weeks for your request to be reviewed and processed. If your account is approved to proceed to the next step of processing you will be sent an invitation to the DevEx portal.
Please check out the DevEx Status and Tipalti Section below for more information.
What should I do if I am under 18 years old and would like to participate in the DevEx program?
If you are interested in participating in the DevEx program but you are under 18 years old, you can ask your parent to make a DevEx request on your behalf. If your account is approved to proceed to the next step, you and your parent will be sent an email to complete an ID verification from DevEx@roblox.zendesk.com. Once we have validated your information, you will be sent an invitation to register for the DevEx portal.
- Can you let me know if I am eligible for DevEx before I submit a request?
- How often can I cash out?
DevEx participants can have an approved DevEx request once a calendar month.
How can I cancel my DevEx request?
Please send an email to DevEx@roblox.com. with your username included in the email. We will work to have your DevEx request cancelled.
Once my DevEx request is cancelled will the Robux be returned to my Roblox account?
Yes, once your DevEx request has been cancelled the Robux will return immediately back to your Roblox account.
- How long will my cash out take to process?
Please allow around 2 weeks for your request to be reviewed and processed. First time DevEx participants may experience a longer wait time. Suspicious activity or inaccuracies in the information submitted on your DevEx request and/or Tipalti portal can result in processing delays or can result in your DevEx request being declined.
- My payment has been successful but I’m still in a "pending state". Is this a bug?
This is not a bug. If this affects you, your DevEx status on your Roblox account should be corrected within 3 business days. If your DevEx status is still pending after this time, please send an email to DevEx@roblox.com detailing your issue.
- What causes DevEx requests to be declined
DevEx requests can be declined for multiple reasons. Common DevEx rejection reasons are detailed below:
- Failure to complete registration/submit tax forms on the DevEx portal
- Account Theft
- Attempting to exchange Robux for real currency other than through DevEx
- Other suspicious activity that is used to exploit other Roblox users or Roblox feature
- Any illegal or unethical activities
- My previous DevEx requests were approved, but my most recent DevEx request was declined. Why?
Approval of your previous DevEx request in no way is a guarantee that your future DevEx requests will be processed. All DevEx requests are reviewed for eligibility upon submission.
- I received a moderation action on my account 3 years ago, does this mean I can’t DevEx?
Minor moderation infractions or having a moderation history does not necessarily mean that your account(s) are ineligible for DevEx. We do take into consideration the type of infraction and the timing of it during the review process.
- What is the DevEx/Tipalti portal?
Tipalti is a third-party payment processor that we have partnered with to process DevEx payments. Once you submit a DevEx request, and if it is approved to proceed to the next step you will be sent an invitation to the Tipalti portal. Portal invitations are sent to the email you provided on your DevEx request.
- When do I get my Tipalti portal?
If your account is approved to proceed to the next step of processing you will be sent an invitation to the DevEx portal. Once you submit a DevEx request for review, it can take around 5-7 days for you to receive the DevEx portal invitation.
- Am I sent an invitation each time I submit a DevEx request?
No. First time DevEx participants whose accounts have been approved to proceed to the next step of processing will be sent an invite to complete registration on the DevEx portal. Once you have completed registration you will not be asked to re-complete registration for future DevEx requests.
However, it is your responsibility to ensure that the information you enter in the DevEx portal is accurate and kept up to date. The information you provide is used to ensure all payments comply with applicable laws and regulations. Inaccuracies in information provided could impact your payment.
What is the DevEx portal link?
The link to the DevEx portal is here.
The DevEx portal link is expired, what do I do?
The DevEx portal registration link provided in the email is only valid for one week. If the link has expired, please send an email to DevEx@roblox.com.
- Whose name and information should be on the DevEx request and DevEx/Tipalti portal?
The Roblox account owner should be the one whose name and information is on the DevEx request, Tipalti portal and tax form. Please note, the name on the bank account (if applicable) should also match the name on the Tipalti portal.
- I’m locked out of my DevEx/Tipalti portal, what do I do?
Send an email to DevEx@roblox.com. Please make sure to include your username in the email. We will work to get your account unlocked as soon as possible.
I no longer have access to my phone number that used for the DevEx portal 2 factor-authentication (2FA), what do I do?
Send an email to DevEx@roblox.com.. Please make sure to include your username in the email. We will work to have your 2FA reset as soon as possible. You may be asked to validate your identity through IDology.
I forgot my password, what do I do?
Send an email to DevEx@roblox.com.. Please make sure to include your username in the email. We will work to have your password reset as soon as possible. You may be asked to validate your identity through IDology.
- What payment methods are available in Tipalti?
Tipalti offers multiple payment methods including ACH, eCheck, Paypal, checks, wire transfers. Some payment methods’ availability depends on your country, which you will be able to see on your DevEx portal once you sign up. When selecting your payment method please take into consideration the transaction fee and foreign exchange fee (FX fee) when selecting your payment method.
Additionally, some payment methods have payout limits depending on the country. You can also see this information on the payment method coverage and list of countries on the Tipalti support page.
The status of my payment says “Paid” on the DevEx portal, but I have not received my payment. When will I receive my payment?
After your DevEx payment has been paid by Tipalti, there will be an additional processing time for you to receive your payment.
Please note, the processing time may vary by payment method and the country the payment is being sent to. You can reference the chart below for the estimated processing time by payment method:
Payment Method Processing Time ACH 3 to 5 business days eCheck 3 to 5 business days PayPal 2 to 3 business days Wire Transfer 1 to 5 business days Check 7 to 14 business days
If you have any questions or concerns regarding your payment, please send an email to DevEx@roblox.com.Most banks do not process transactions on the weekends and holidays. If your payment is submitted for processing on Friday, it may be delayed for processing until the following week.
- Where can I see the fees associated with my payment method?
When you are selecting your payment method on your Tipalti portal, you will be able to see the fees that are associated with that payment method.
We are unable to change the fees associated with your payment. Please select the payment method that works best for you.
- I recently moved, do I have to update my Tipalti portal?
It is your responsibility to ensure that your information in the Tipalti portal is correct. Please make sure to update your Tipalti portal should any of your information change. Please note, discrepancies between your DevEx request and Tipalti portal can result in processing delays or the decline of your DevEx request.
(Disclaimer: The information contained on this website is provided for informational purposes only. It is not intended as tax advice nor as a substitute for obtaining accounting, tax, or financial advice from a professional tax planner or financial planner, and may not be used to support tax positions. While we have made every attempt to ensure that the information contained below has been obtained from reliable sources, Roblox is not responsible for any errors or omissions, or for the tax or other consequences arising from or attributable to the use of this information. Please consult with a tax adviser for any tax guidance.
Your decision to participate in the DevEx program may or may not have tax implications based on your tax jurisdiction (location) and your total cash payouts. Please consult a tax adviser for additional information.)
- I don’t pay taxes; do I need to complete a tax form?
We do require all DevEx participants to submit a completed tax form before we can process a payment.
- Which tax form do I submit?
One of the steps in the DevEx payment process is supplying us with your tax-related information (requirements vary depending on the country in which you reside). Roblox recognizes these steps can be time-consuming and possibly tedious; however, these steps are mandated by the tax authorities in the countries in which Roblox operates.
Tax reporting requirements vary based on whether you are a U.S. person or non-U.S. person.
According to the IRS, for U.S. federal tax purposes, a U.S. person includes, but is not limited to:
- An individual who is a U.S. citizen or U.S. resident alien,
- A partnership, corporation, company, or association created or organized in the U.S. or under the laws of the U.S.
- Any estate (other than a foreign estate), or
- A domestic trust (as defined in Treasury Regulations Section 301.7701-7)
Process for a U.S. Person
All U.S. persons participating in the DevEx program are required to submit their W-9 tax form during their Tipalti account creation (after submitting their first payout request). Roblox will submit your tax information to the Internal Revenue Service (IRS) to validate your tax ID information. If U.S. tax information does not exactly match IRS records, a Roblox DevEx agent will contact you to get further information through email. Please verify this information comes from email@example.com to avoid phishing and scam emails.
If your cash earnings for the prior tax year are greater than $600 then Roblox will report your cash earnings to the IRS on IRS Form 1099-MISC. We generally issue these Forms on or before January 31 each year. Developers will be both mailed and emailed their tax form. The forms will be mailed to the address they provided on their W-9 and emailed to the email account associated with their Tipalti account
Process for a non-U.S. Person
All non-U.S. Persons participating in the DevEx program are required to submit their IRS W-8BEN (or other applicable IRS Form W-8) tax form during Tipalti account creation to confirm that they are a non-U.S. person. By signing the IRS W-8 tax form, you are certifying you are not a U.S. person.
As a non-U.S. Person you generally will not receive an annual tax form.
- Do you have additional resources on which Tax Forms I should submit?
For more information regarding the tax forms that can be completed electronically on the DevEx portal, you can visit Tipalti’s Support page - US Tax Forms
Additionally, we recommend that you consult a tax professional regarding any tax related questions.
- Where do I submit my tax form?
You will be asked to complete and submit your tax form on the Tipalti portal. Please do not email your tax form or other sensitive personal information to us.
What is IDology?
IDology is a third party digital identity verification and authentication tool we have partnered with to perform ID verifications.
Why am I required to complete the ID verification?
Roblox works hard to create a safe and fun environment for all of our community. In unison with that, we partnered with IDology to add an additional layer of protection for our Developers. The safety and security of our Developers is a top priority for our team.
Reasons you may be asked to complete the ID verification:
- Information changes and discrepancies
- Recently compromised account (Roblox account and DevEx portal)
How do I complete the ID verification?
The DevEx team will provide a link for you to complete the ID verification. The link will provide step-by-step instructions on how to complete the ID verification.
You will always be asked to provide your information through IDology. Please verify that the email we reach out to you comes from DevEx@roblox.zendesk.com to avoid phishing and scam emails. If you have any concerns about responding to the email that we reached out to you from, please reach out to us from the Roblox Support page.
You will need to use your smartphone to complete IDology because the “selfie” page will not initiate on other types of devices.
What forms of identification will I need to provide?
You will be required to upload the front and back of your valid government-issued document, and as an additional layer of identification you will be asked to take a selfie.
Please take a selfie on the day of completing IDology.
I completed IDology, why do I have to do it again?
You will need to complete IDology again for one or more of the following reasons:
- The document provided is illegible
- The document provided is expired
- You did not complete the selfie section
- You uploaded a photo of yourself instead of taking a selfie the day of
The link is no longer working, I think I messed up on completing the ID verification, what do I do?
Is IDology secure?
The document and selfie that is provided and uploaded through IDology will be solely used for authentication. Your information will not be used for any other purposes. All of the information that is provided through the IDology link will be inaccessible after 14 days.
Additionally, your data is encrypted at all times as it moves around the IDology network. The method HTTP over TLS 1.2 (https) is used when the data is in transit and then it is encrypted via AES 256 at the field level before it is sent to the inside for storage.
If you have any questions, please reach out to us at DevEx@roblox.zendesk.com
Earned Robux/DevEx Rates
- Do group funds count as earned Robux?
Group payouts are considered earned if the group funds are composed of bona fide sales of virtual items/clothing. Please note, we check all sales and group funds for validity. If you receive group funds from a group that earned the Robux fraudulently or against Roblox TOS, then those will not count towards your earned Robux balance.
- How do I determine if the group I am working with is earning funds legitimately?
There isn’t one particular thing you can look at to ensure you are collaborating with a party that is earning funds legitimately. To reduce your risk, please consider the following:
- The length of time that you have associated with the group/group owner
- Play their games, see what they have published in the past
- Research the group owner and games associated with the group. (Group name, ranks, games, logo, description, etc).
- I sold all my limited hats. Can I cash out the funds I received from selling limited items?
No. Robux acquired from trading/selling virtual items that you did not create are not considered earned.
- My DevEx request was approved, I received a different amount than what is listed on the current exchange rate. Why?
The exchange rate for cash out may vary based on when you earned Robux, and is subject to change. You can find more information about past changes here.
You can find more information about the DevEx program here: Developer Exchange – Help and Information Page
For additional information about DevEx payment methods, check out the following blog post: DevEx Update: New Payment Options
If you have additional questions about the DevEx program or the DevEx/Tipalti portal, send an email to DevEx@roblox.com. Please make sure to include your Roblox username in the email.