Table of Contents
- DevEx Program Overview
- DevEx Program Application Process for New Participants
- DevEx Eligibility & General Questions
- Earned Robux & DevEx Rates
- DevEx portal (Tipalti)
- Tax Information
- ID Verification
DevEx Program Overview
The Roblox Developer Exchange Program (also known as DevEx) is a program that allows Roblox developers to exchange their Earned Robux for real money. While anyone can use Roblox Studio to learn to code, create experiences to enjoy with their friends, and even earn some Robux, only some developers will be able to meet the high requirements (described below) to earn real money through DevEx. Reaching this level of success typically requires a lot of time and talent. It may also require you to hire others to help you or to spend money to promote the experiences you create. Even then, there is no guarantee of success. But we can guarantee that you will have fun unleashing your creativity on Roblox.
DevEx Program Application Process for New Participants
Step 1: Meet DevEx Eligibility Requirements
Eligibility to participate in DevEx is solely up to Roblox, and the requirements may be changed by Roblox at any time by updating the DevEx Terms. To participate in DevEx you must meet all the following minimum requirements (“the DevEx Eligibility Requirements”):
- Be at least 13 years of age or older;
- Have at least 50,000 Earned Robux (defined below) in your account;
- Have a Roblox-verified email address;
- Have a valid DevEx portal account;
- Have an IRS form W-9 (for U.S. taxpayers) or W-8 (for non-U.S. taxpayers) on file with Roblox;
- Comply with the Ongoing Service Requirements for Developers (described below); and
Ongoing Service Requirements for Developers
- Update your content for security and technical reasons and ensure your content complies with Roblox’s latest technical and security updates and best practices; and
- Assist Roblox upon request with legal requirements, such as removing content that has been accused of violating copyright laws.
*Note: We reserve the right to review activity on accounts to assess the validity of Earned Robux balances, and to deny payment to any user that we feel has violated the terms or the spirit of our program.
Step 2: Gather your payment method and tax information
**This step is required for first-time users that have never participated in DevEx**
In the later part of the DevEx process, you will be required to provide your payment method, and tax form on the DevEx portal if your DevEx request is approved to move forward with the next steps.
You will be given 1 week to complete registration (to enter your payment method and tax form), otherwise we will not be able to process your DevEx request, and it will result in the decline of your DevEx request.
We highly recommend that you have these documents ready prior to submitting your DevEx request.
Step 3: Submit DevEx Request
Follow these steps to get to the Developer Exchange Cashout Page:
- Go to create.roblox.com.
- Login to your Roblox account
- Select “DevEx” on the menu on the left
- Click the “Cash Out” button
- Enter all requested information
- Name: Enter your legal name as shown on your government issued documents
- Email address: Enter one that you check regularly for emails
**Note**: Do not complete your DevEx request with the information of someone other than the Roblox account holder. Any discrepancies on your DevEx request will delay your DevEx process significantly.
Step 4: What happens after submitting a DevEx request?
First-Time Users: Please allow around 2 weeks for your request to be reviewed and processed by the DevEx team. First time DevEx participants may experience a longer wait time. Suspicious activity or inaccuracies in the information submitted on your DevEx request and/or DevEx portal will delay your DevEx process significantly or result in your DevEx request being declined.
**Returning Users** Please allow 2 to 3 business days (excluding holidays) for your DevEx request to be reviewed and processed. Please note, all DevEx requests are reviewed for eligibility upon submission. Check out the DevEx portal (Tipalti) section for the payment processing times after your payment has been processed on Tipalti.
Step 5: After your DevEx request is reviewed and approved
You will be sent an invitation to create a DevEx portal from email@example.com. Check your spam folder if you do not see the invitation in your inbox.
Step 6: Complete DevEx portal registration
You’ll need to create your DevEx portal, and you must enter your payment method, and tax form within one week of receiving the registration link. We cannot process your documents if they are not provided.
If you do not register at all and if all of your documents are not provided then your DevEx request will be declined after one week of receiving a registration link.
Step 7: After Completing Registration
First-Time Users: You don’t need to do anything else. The DevEx team will process your DevEx request, this step typically takes 2 to 3 business days. Once your payment is paid by Tipalti, additional processing time will be required before you receive your payment.
You can check out the DevEx portal (Tipalti) section for the payment processing times.
DevEx Eligibility & General Questions
- Can you let me know if I am eligible for DevEx before I submit a request?
Unfortunately, we are unable to pre-guarantee eligibility as all DevEx requests are reviewed upon submission.
- What causes DevEx requests to be declined?
DevEx requests can be declined for multiple reasons. Common DevEx rejection reasons are detailed below:
• Failure to complete registration/submit tax forms on the DevEx portal within 1 week
• Account Theft
• Attempting to exchange Robux for real currency other than through DevEx
• Other suspicious activity that is used to exploit other Roblox users or Roblox feature
• Any illegal or unethical activities
- My previous DevEx requests were approved, but my most recent DevEx request was declined. Why?
Approval of your previous DevEx request in no way is a guarantee that your future DevEx requests will be processed. All DevEx requests are reviewed for eligibility upon submission.
- I received a moderation action on my account 3 years ago, does this mean I can’t DevEx?
Minor moderation infractions or having a moderation history does not necessarily mean that your account(s) are ineligible for DevEx. We do take into consideration the type of infraction and the timing of it during the review process.
- How often can I cash out?
DevEx participants can have a completed DevEx request once a calendar month.
Example: If you have a completed DevEx request in January, the next time you will be able to submit is in February.
- Can I cancel my DevEx request?
Unfortunately, after your DevEx request is submitted we cannot cancel it. We recommend that you familiarize yourself with the DevEx process prior to initiating a DevEx request.
Earned Robux & DevEx Rates
- Do group funds count as earned Robux?
Group payouts are considered earned if the group funds are composed of bona fide sales of virtual items/clothing. Please note, we check all sales and group funds for validity. If you receive group funds from a group that earned the Robux fraudulently or against Roblox TOS, then those will not count towards your earned Robux balance.
- How do I determine if the group I am working with is earning funds legitimately?
There isn’t one particular thing you can look at to ensure you are collaborating with a party that is earning funds legitimately. To reduce your risk, please consider the following:
• The length of time that you have associated with the group/group owner
• Play their games, see what they have published in the past
• Research the group owner and games associated with the group. (Group name, ranks, games, logo, description, etc).
- I sold all my limited hats. Can I cash out the funds I received from selling limited items?
No. Robux acquired from trading/selling virtual items that you did not create are not considered earned.
- My DevEx request was approved, I received a different amount than what is listed on the current exchange rate. Why?
The exchange rate for cash out may vary based on when you earned Robux, and is subject to change. You can find more information about past changes here.
DevEx Portal (Tipalti)
- What is the DevEx portal?
Tipalti is a third-party payment processor that we have partnered with to process DevEx payments. Once you submit a DevEx request, and if it is approved to proceed to the next step you will be sent an invitation to get setup on the DevEx portal.
- What am I required to provide during registration?
You must provide your payment method and tax form within 1 week of receiving the registration link. If you do not complete registration, we cannot process your payment.
- Whose name and information should be on the DevEx request and DevEx/Tipalti portal?
The Roblox account owner should be the one whose name and information is on the DevEx request, Tipalti portal and tax form. Please note, the name on the bank account (if applicable) should also match the name on the Tipalti portal.
- DevEx portal link
DevEx portal link - https://suppliers.tipalti.com/Roblox/Account/Login
- Locked out of the DevEx portal
If you are locked out of your DevEx portal, please submit a ticket to DevEx on the Roblox Support Form
- I forgot my DevEx portal password
Click on Forgot Password on the DevEx portal login page
- Types of Payment Methods on the DevEx portal
Tipalti offers ACH, eCheck, Paypal, checks, and Wire transfers. Some payment methods’ availability depends on your country, which you will be able to see on your DevEx portal or you can view this in the Payment Methods Coverage link below. When selecting your payment method please take into consideration the transaction fee and foreign exchange fee (FX fee) when selecting your payment method.
Please note, we are not able to remit payments to certain countries, entities, or individuals because of legal or other considerations. But we are currently able to make payments to DevEx participants in over one hundred different countries.
You can check the Payment Methods Coverage list: https://support.tipalti.com/Content/Topics/UserGuide/PaymentInformation/PaymentMethodsCoverage/IntroUSD.htm
- Payment Method Fees on the DevEx portal
You will be able to see the fees that are associated with that payment method. Some payment method fees are higher than others, we recommend that you select the one that works best for you. Example: PayPal fees are higher than traditional payment methods.
Additionally, we are unable to change the fees associated with your payment.
Transaction fees are assessed on each payment (which will be paid from any amounts that would otherwise be owed to you hereunder). These fees are charged by our DevEx portal provider (Roblox does not assess any fees in addition to those charged by our provider), and Fees vary depending on payment method chosen. Please see the DevEx portal for information regarding fee schedules
- DevEx Portal Payment Status
The status of my payment says “Paid” on the DevEx portal, but I have not received my payment. When will I receive my payment?
After your DevEx payment has been processed and your payment status is paid, there will be an additional processing time for you to receive your payment.
Please note, the processing time may vary by payment method and the country the payment is being sent to. You can reference the chart below for the estimated processing time by payment method:
ACH 3 to 5 business days eCheck 3 to 5 business days PayPal 2 to 3 business days Wire Transfer 1 to 5 business days Check 7 to 14 business days
(Disclaimer: The information contained on this website is provided for informational purposes only. It is not intended as tax advice nor as a substitute for obtaining accounting, tax, or financial advice from a professional tax planner or financial planner, and may not be used to support tax positions. While we have made every attempt to ensure that the information contained below has been obtained from reliable sources, Roblox is not responsible for any errors or omissions, or for the tax or other consequences arising from or attributable to the use of this information. Please consult with a tax adviser for any tax guidance.
Your decision to participate in the DevEx program may or may not have tax implications based on your tax jurisdiction (location) and your total cash payouts. Please consult a tax adviser for additional information.)
- Which tax form do I submit?
- Tax reporting requirements vary based on whether you are a U.S. person or non-U.S. person.
According to the IRS, for U.S. federal tax purposes, a U.S. person includes, but is not limited to:
- An individual who is a U.S. citizen or U.S. resident alien.
- A partnership, corporation, company, or association created or organized in the U.S. or under the laws of the U.S.
- Any estate (other than a foreign estate).
- A domestic trust (as defined in Treasury Regulations Section 301.7701-7).
- Tax reporting requirements vary based on whether you are a U.S. person or non-U.S. person.
Process for a U.S. Person
All U.S. persons participating in the DevEx program are required to submit their W-9 tax form during their Tipalti account creation (after submitting their first payout request). Roblox will submit your tax information to the Internal Revenue Service (IRS) to validate your tax ID information. If U.S. tax information does not exactly match IRS records, a Roblox DevEx agent will contact you to get further information through email. Please verify this information comes from firstname.lastname@example.org to avoid phishing and scam emails.
If your cash earnings for the prior tax year are greater than $600 then Roblox will report your cash earnings to the IRS on IRS Form 1099-NEC. We generally issue these Forms on or before January 31 of each year.
Developers will be both mailed and emailed your tax form. The forms will be mailed to the address provided on your W-9 and emailed to the email account associated with your Tipalti account.
Your Tax Forms will be mailed and emailed via E-File Magic. You will receive a digital copy of your tax form from email@example.com.
Process for a non-U.S. Person
All non-U.S. Persons participating in the DevEx program are required to submit your IRS W-8BEN (or other applicable IRS Form W-8) tax form during Tipalti account creation to confirm that you are a non-U.S. person. By signing the IRS W-8 tax form, you are certifying you are not a U.S. person.
As a non-U.S. Person you generally will not receive an annual tax form.
You will be asked to complete and submit your tax form on the Tipalti portal. Please do not email your tax form or other sensitive personal information to us.
Yes, if you are submitting as an individual we ask that your payment method and tax form submitted on the DevEx portal reflects the individual. If you are a company, then we ask that the payment method and tax form submitted to the DevEx portal reflects the company’s information. Please note, the information entered on the DevEx portal should match the information entered on the DevEx request.
W9 and W8 tax forms are available. For instructions and more information regarding the tax forms, please visit the IRS website - https://www.irs.gov/
For more information regarding the tax forms that can be completed electronically on the DevEx portal, you can visit Tipalti’s Support page - US Tax Forms
Additionally, we recommend that you consult a tax professional regarding any tax related questions.
Why am I required to complete the ID verification?
Roblox works hard to create a safe and fun environment for all of our community. In unison with that, we partnered with Veriff to add an additional layer of protection for our Developers. The safety and security of our Developers is a top priority for our team.
Reasons you may be asked to complete the ID verification:
- Information changes and discrepancies.
- Recently compromised account (Roblox account and DevEx portal).
I noticed something called Veriff in the verification process. What is Veriff, and why is Roblox using them?
Roblox has partnered with Veriff, a third-party service provider, to verify the identity of account owners who wish to access additional social features and age-appropriate content.
How do I complete the ID verification?
The DevEx team will provide a QR Code for you to complete the ID verification. You will be asked to scan the QR code with your smartphone, take a photo of the front and back of your government-issued ID, and take a live selfie (static images are not valid).
What forms of identification will I need to provide?
You will need to provide a valid (non-expired) government issued ID, and you will be asked to take a live selfie.
I completed the ID verification, why do I have to do it again?You will need to complete the ID verification if we’re unable to validate it for one or more of the following reasons:
- The document provided is illegible.
- The document provided is expired.
- You did not take a selfie.
- Uploaded a static selfie.
How many retries do I get on the ID Verification if I fail the first attempt?If you’re unable to complete the ID verification on the first attempt, you can re-do the ID verification using the same QR code for one additional attempt.
The QR Code is no longer working or expired, what do I do?
- Please reply in the ZenDesk ticket with the DevEx team agent and we will issue you a new QR code.
You can find more information about the DevEx program here: Developer Exchange – Help and Information Page
For additional information about DevEx payment methods, check out the following blog post: DevEx Update: New Payment Options
If you have any concerns about responding to the email that we reached out to you from, please reach out to us from the Roblox Support page.