My card has expired
We do not support updating cards on an existing membership. You will need to buy a new membership.
I want to use a different card
We do not support changing cards on an existing membership. You can make a membership purchase on your new card before the existing membership expires.
Any remaining days from the current membership are added to the newly purchased one, so nothing is lost in this process. Read more about upgrading and downgrading memberships.
Note: If a membership is currently in the process of renewal, you will need to wait until this process is done to buy a new membership.
But I can't log in!
Our agents cannot take your billing information via the support form or phone, but they can help you log in to make the change yourself. If you need assistance logging in, contact Customer Service. Provide identifying information such as billing name and the last four digits of the card number.