What is 2-Step Verification?
This feature makes sure no one else can login to your account, even if they know the password. When you log in from a new device you'll enter a unique security code Roblox sends you via email. Since only you have access to your email account, only you will be able to get the security code.
Turning On 2-Step Verification
- Log into your account
(If you can't log in, try these steps for recovering your password.) - You must have a verified email to enable this feature
(Here are steps for verifying your email address.) - Go to account Settings
- Browser - find the gear-icon located at the upper-right corner of the site
- Mobile Apps - find the three dots icon for More
- Select the Security tab
- Turn Two Step Verification on
Turning Off 2-Step Verification
- Log into your account
(If you can't log in, try these steps for recovering your password.) - Go to account Settings
- Browser - find the gear-icon located at the upper-right corner of the site
- Mobile Apps - find the three dots icon for More
- Select the Security tab
- Select turn Two Step Verification off
- Enter your account password to finish turning the feature off
You must know the account password to turn 2-Step Verification off. For help on resetting the account password, check out the Forgot My Password article.
Troubleshooting
See the Issues with 2-Step Verification article for help.