Tech - Computer, Mobile, PlayStation, Xbox

Website

• General Website Issues
• What happens when Roblox is down?
• Issues Logging In or Out in a Browser
• I Have a New Message That Won't Go Away
• Problems Uploading Clothing
• My Avatar Is Showing Incorrectly or as a Gray X

Building

• General Roblox Studio Issues
• Upload Failed/Place Too Big
• Updates Broke My Experience/Scripts

Playing on a Computer

• Get the New and Improved Roblox App in the Microsoft Store!
• How to Install and Play Roblox
• General Desktop Roblox Issues
• General Connection Problems
• Mac: Troubleshooting
• How Do I Reinstall the Roblox Software?

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iOS Help

• Error message “No Network” Please retry when connected to the internet on iOS
• iDevices: How to Clear Cookies
• iOS App: Technical Issues
• iOS App: Low Memory Warning (Error Code: 292)
• iOS App: Update Loop
• iOS App: Roblox Mobile App Rating

Android Help

• Android Remote Attestation
• Chromebook: Troubleshooting
• Android App: Technical and Purchasing Issues

PlayStation Help

• PlayStation App: General Troubleshooting
• PlayStation App: Trouble logging into Roblox account
• PlayStation App: Roblox Age Settings

Xbox One Help

• Xbox One App: General Troubleshooting
• Xbox One App: Trouble logging into Roblox account
• Xbox App: Trouble Linking Roblox Account
• Xbox Error 901

Reporting Bugs

• Roblox Error Codes
• Roblox Error: Failed to Load Library
• Error Code 264: Same account launched experience from different devices
• Error Code 266: Your connection timed out. Check your internet connection and try again.
• Error Code 267: Banned from an Experience
• Error Code 268: You have been kicked due to unexpected client behavior

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