Frequently Asked Questions

Top Answers

• Roblox Name and Logo - Community Usage Guidelines
• Roblox Toys (FAQs)
• How to Report Rule Violations and Block a User's Chat (Top Answers)
• Roblox Chrome Update 2015 & Windows 10 - Edge Browser (Top Answer)
• Roblox Community Rules
• Beginner Help (Includes Building Tutorial Videos) (Top Answer)

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Common Technical Processes and Questions

• How Do I Reinstall the Roblox Software?
• How to Install and Play Roblox Using Google Chrome, Microsoft Edge, and Mozilla Firefox
• How to Uninstall Roblox
• Computer Hardware & Operating System Requirements
• What Should I Do If I Find a Glitch on Roblox?

General Technical Issues and Solutions

• General Roblox Issues
• General Roblox Website Issues
• General Roblox Studio Issues
• General Chat/Keyboard Issues
• General Connection Problems
• Firewall and Router Issues

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Advanced Technical Issues and Solutions

• Bad Advertisements or Pop-up Ads (Malware/Spyware/Browser Extensions)
• Infinite "Getting Latest Roblox" Loop
• Roblox Launcher Plugin
• What to Do If Your Anti-virus Has Flagged Roblox
• Universes: Place Needs to Be a Start Place/How to Re-Activate a Place That Was Removed
• Connection Error: HttpSendRequest failed: HRESULT 0x80072efd

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Mac Specific Issues and Solutions

• Troubleshooting for Mac Users
• Mac Parental Controls
• Mac Users: Upgrade Fail Message